Terms and Conditions
These Terms and Conditions on which we supply any of the SEO services, listed on our website at float-digital.com, to you. Please read these Terms and Conditions carefully before ordering any Services from us. You should understand that by ordering any of our Services, you agree to be bound by these Terms and Conditions. You should print a copy of these Terms and Conditions for future reference.
If problems with the service through our company should arise, please contact us immediately in writing and include all pertinent information with a clear outline of the issue. We will endeavour to the best of our abilities to settle your complaint in a satisfactory manner. Please note that Float Digital holds your information in strict confidence, and will not divulge details of our clients to third parties and other clients, potential or existing.
Definitions and interpretations
In this agreement the following terms shall have the respective meanings assigned to them:
“Float Digital” means Float Digital, provider of online marketing solutions;
“Client” means the Company that enters into an agreement with Float Digital, its employees, agents, representatives, and subcontractors, to whom the Service is provided as set out in the Project Brief;
“Fees” means the amounts payable by the Client for the Services provided by Float Digital as detailed in the Project Brief;
“Payment Terms” means the agreed schedule of payments that the customer shall make to Float Digital for the provision of services forming part of these Terms and Conditions;
“Services” means the services that Float Digital currently offers, details of which are on the Float Digital website and the services to be provided by Float Digital to the Client as specified in the Project Brief.
Failure to comply with these Terms may result in automatic termination of this license, without prior notice. Except for the limited license set forth in these Terms, Float Digital does not grant you any express or implied rights or licenses under any patents, trademarks, copyrights, or other proprietary materials.
Any quotation is valid for a period of 30 days only, and Float Digital may withdraw it at any time by notice to the Customer.
The Customer shall pay the Fees without set-off, deduction or delay, monthly in advance.
All prices are not subject to VAT, but inclusive of any other relevant taxes’.
No Services shall be provided until payment has been received by Float Digital.
We accept payment through BACS using the details listed below:
We will never ask for any of your financial information.
All payments to Float Digital will be made in GBP (£).
The Customer will provide Float Digital with reasonable direct and remote access to its website, and shall provide such other reasonable assistance as Float Digital may request, including, but not limited to, providing source code and other statistical, diagnostic information and other relevant information required to enable Float Digital to comply with its obligations under this Agreement.
The Customer shall comply with directions and advice from Float Digital within a reasonable period.
The number of links stated in report is correct at the point at which the report is generated and quality controlled, whereupon it will be emailed to the Customer. Float Digital offer no guarantee for the length of time each link will remain live after the point at which it has been confirmed and reported on the Customer link report.
During the service period, the client will not exchange links with link farms, use spamming or “black hat” SEO techniques, or otherwise engage in harmful online activities that may cause their serviced website’s Google search engine ranking to drop. Client acknowledges that linking to “bad neighbourhoods” or receiving links from “link farms” can seriously damage all SEO efforts. Float Digital does not assume liability for the Client’s choice to link to or obtain a link from any particular website without prior consultation.
Float Digital must be granted the right to optimise our customer’s website. This can sometimes cause a slight visual impact, but is normally not noticeable. We will work with our customers to ensure that the page is left intact and that only the most minimal of changes takes place.
Float Digital is not responsible for the Client overwriting Float Digital’s work to the Client’s website. (e.g., Client/webmaster uploading over work already provided/optimised). The Client will be charged an additional fee for re-constructing content.
We do not have the ability to offer a guarantee on the rank that our customers will receive. We also cannot calculate or even estimate the amount of increased traffic that will occur as a result of our optimisation services. However, if the majority of keyphrases and organic traffic significantly declines for more than 6 months after optimisation, then Float Digital will offer free SEO services for 3 months or until the trend reverses.
Float Digital shall be permitted to subcontract or outsource any of the Services or obligations under this Agreement.
The following provisions set out the entire liability of Float Digital (including any liability for the acts or omissions of its employees) to the Customer in respect of any breach of the Agreement and any representation, statement or tortious act or omission (including negligence) arising out of or in connection with the Agreement.
Float Digital shall not be liable for any loss of profits, loss of business, depletion of goodwill or similar losses or for any special, indirect or consequential loss, costs, damages, charges or expenses howsoever arising; and
Float Digital will not be liable for any links being removed by a third party.
If you receive any strange emails, phishing requests, or fake emails please report them immediately to (email@example.com) and do not respond to the email or open any attachments that are included.
We will never have a third party contact you by email or by phone unless this is a part of the original written agreement or has been agreed upon through email beforehand.
Please do not share any information relating to the costs or any of the processes that Float Digital uses, as this would break any written contract that has been put into place with Float Digital. The methods and tools that we use are trade secrets and are unique. These methods give us an advantage over our competition and thus are completely confidential and are not to be shared in part or in whole with any third party.
In this Agreement each party shall keep in strict confidence all technical or commercial know-how, specifications, inventions, processes or initiatives which are of a confidential nature and have been disclosed by one party to the other.
Each party shall restrict disclosure of such confidential material to such of its employees as need to know the same for the purpose of discharging its obligations under the Agreement and shall ensure that such employees are subject to corresponding obligations of confidentiality.
This condition shall survive termination of the Agreement, however caused.
The Customer hereby agrees that Float Digital may refer to the Customer, by company or trading name, and to the existence of this Agreement in any marketing or promotional materials.
To allow Float Digital to refer to the names above the Customer grants Float Digital a royalty-free licence to use the Customers company name, trade name and logo as required on the Float Digital website or marketing materials.
Changes to this agreement
Float Digital may modify this Agreement where it is required to do so, by notifying the customer in writing and giving 30 days notice where possible. This would include where changes to the law, rules applied by other authorities which require Float Digital to modify its procedures, policies or services.
Float Digital may at any time modify this Agreement for new customers by publishing a new agreement on its website.