Director of Client Happiness, Samantha Charles

Alongside running an agency, Sam delivers digital marketing seminars and workshops. Sam has previously presented to an audience of 3,500 delegates at Europe’s largest search marketing event, BrightonSEO, and she is scheduled to present at the Marketing Business Summit in Milan, Italy later this year. Sam also delivers workshops on behalf of the world’s largest marketing award body, CIM (Chartered Institute of Marketing). Sam also lectures at universities on post-graduate and undergraduate degree courses in business, marketing and advertising. 

Sam obtained her Higher National Diploma and Bachelor Degree (with honours) in Business Management & Marketing from Anglia Ruskin University. Prior to successful completion of her undergraduate program, Sam studied consumer psychology, human behaviour and neuroscience at Griffith University in Australia, ranked in the top 3% of universities globally. Sam also achieved a Higher Education Certificate in Advertising and a National Diploma in Art & Design.

Sam is a motivated individual and this is apparent in her online projects, outside of her career. In 2013, Sam launched a lifestyle blog. The platform became a space for exercising her digital knowledge, flexing her creative muscles and building relationships with brands. Over the past 5 years, the website has grown, and it was shortlisted for top UK lifestyle blog in the Myprotein™ Fitness Awards 2017. The blog has more than 900 posts covering women’s fashion, beauty, interior design, health, and fitness, generating a healthy revenue every month.

Sam has been featured in Search Engine Watch, Search Engine Journal and much more.